Privacy Policy

Personal data

We extract and manage specific business data of our clients with their express and explicit permission. We do not compile, extract or store any personal information related to any individual or account where we have not been granted explicit permissions, other than any data already available in the public domain.

How we collect data

We use scripted algorithms to establish authenticated access, based on permissions granted to us explicitly by our clients or as provided by the platform itself, to the Application Performance Interface (API) of SaaS applications, social platforms and other cloud hosted platforms, in order to access and collect data pertaining to their business profiles and/or accounts. Our clients also on occasion share data with us as stand alone offline files or provide access to their enterprise systems for data extraction.

How we use your data

The data is used to perform different types of analytics as per solution requirements such as Descriptive Analytics, Predictive Analytics, Data Visualization using BI tools such as Tableau, Power BI and use open source technology such as Python, JavaScript, D3.js, etc.

When we share your data

We share or disclose your data with your consent or at your direction, such as when you authorize a third-party web client or application to access your account or when you direct us to share the data with a partner/vendor. We may share your data with vendors, consultants and other service providers who need access to such information to carry out work or perform services on our behalf. However, all such activities are covered under our NDAs with such service providers.

How we store your data

We take reasonable measures to help protect the data we collect from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no transmission over the internet or electronic storage can be completely secure, so we cannot guarantee the absolute security of any data.

Where your data lives

Data that we collect may be stored and processed in and transferred between any of the countries in which we operate. All data that you provide to us or is extracted on your behalf, is stored on our secure servers. We use a mix of cloud servers and physical servers hosted at reputed data centers to offer our products and solutions.

How long we keep your data

We retain your data as per the terms specified in our mutual contract. We will securly delete your data once the contract has been completed and/or terminated by either party.

About

Your choices

We will respect your following rights to your data:

To erasure your data if we do not have a legal reason to continue to process and hold data

To restrict processing

To withdraw your consent

Changes

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email

Last Updated on 09/05/2019

How to Contact Us

If you have any questions about this privacy policy or our treatment of your data, please email support@syvylyze.com

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